Refund Policy | Bulin 47 AI
We want every Bulin 47 AI purchase to feel worth it. If a plan or credit purchase is not what you expected, the rules below explain when we can return your money.
Refund Eligibility
Your money can come back to you when the order ticks both boxes here:
- You ask within 7 days of your first purchase or your first subscription payment.
- The paid features on the account have not been used to any meaningful extent.
How to Request a Refund
Email support@bulin47ai.video and include:
- The email address on your account
- Your order or receipt reference, when available
- A short note on why you are asking (optional)
Processing Time
Approved refunds go back to the payment method you used at checkout. Banks and card issuers normally need 5-10 business days to show the credit.
Non-Refundable Cases
As a rule, we cannot refund:
- Accounts that have already made heavy paid use of the service, such as spending a large share of their credits or rendering many clips
- Subscription renewals when the request arrives after the 7-day window
- One-time credit packs, unless the law requires a refund
- Accounts found violating the Terms of Service or abusing refunds
Subscription Cancellation
You may cancel a subscription whenever you like to stop it renewing. Cancelling blocks future charges; it does not by itself return money for charges already made.
Chargebacks
Please reach out to support before disputing a charge with your bank so we can try to fix the problem directly. While an unresolved chargeback is under review, we may limit access to the account.
Statutory Rights
Nothing in this policy takes away consumer rights that applicable law gives you and that cannot be waived.
Questions about this Refund Policy can be sent to support@bulin47ai.video.
